Refund Policy

Chargebacks - Any chargebacks not initiated by TEAM SPIRIT will result in an immediate collections process and a reporting of a debt owed to all three major credit reporting agencies.

*Once you have reserved your ad space, received your receipt or any graphics you will be
​ineligible for a refund.

*If Team Spirit has begun work on your advertisement
you will be ineligible for a refund.

*If Team Spirit has supplied you with an ad proof or schedule you will be ineligible for a refund.

*If you purchased a Bundle Ad Pack and have received your ads at discounted prices and become eligible for a refund, all ads will return to original pricing and any ad already produced will be debited from your refund amount Plus the 25% Resetting Fee on all ads per schedule.

*Only Team Spirit Management has the authority to issue a refund.

*Team Spirit issues refunds 30 days after the date your refund is approved.

*Team Spirit requires refund request in writing through mail only.

*All refunds must be applied to the card used for payment.

*All ads purchased require pre-payment for work to begin on your advertisement.

* After your artwork has been created and approved you must request a copy of the schedules. Schedules are sent to advertisers by requests only, additional shipping charges may apply.

*All advertisers are informed regarding artwork when receipt is sent. If customer fails to submit artwork within 21 days after the point of sale, an ad will be made for you with the information provided from the point of sale.

*All customers can receive an ad proof and make changes before going to print, if requested in a timely manner.

*Customers requesting more than one change to their ad copy are subject to a $50 ad proof fee per change.

*Once the schedules are printed at start of each sporting season one will be mailed if you if you request one to the address provided at point of sale, unless otherwise requested by customer in writing.
If you request more than 2 calendars, additional charges apply.

*Team Spirit is not directly affiliated with all the high schools. Team Spirit produces and distributes community schedules as a drug prevention public service message to our youth and communities to
​"Stay Drug Free."

*Team Spirit will make every effort to exceed your expectations.

Privacy Policy
Your privacy is critically important to us. At Team Spirit we have a few fundamental principles:
• We don’t ask you for personal information unless we truly need it.
• We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
• We don’t store personal information on our servers unless required for the on-going operation of one of our services.
This privacy policy sets out how Team Spirit uses and protects any information that you give Team Spirit when you use this website.
Team Spirit is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Team Spirit may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3-10-12.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode.
• other information relevant to customer service.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.

• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, we will never use the information to be used by anyone else for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties We may use your personal information to send you promotional information about us which we think you may find interesting.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.